At Victoria Boost, we are committed to delivering your patio furniture safely, efficiently, and on time. This Shipping & Delivery Policy outlines how we handle order processing, shipping timelines, and delivery methods so you know exactly what to expect when shopping with us.

Order Processing Time
Once your order is placed, please allow 1 to 3 business days for processing. During this time, we verify your order details, conduct a quality check, and prepare your item for shipment. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Timeframes
After processing, most orders are shipped within 3 to 7 business days. Delivery times vary based on your location, product availability, and chosen shipping method. While we strive to meet these timeframes, please note that external factors such as carrier delays, weather, or high seasonal demand may occasionally cause delays.

Shipping Carriers
We partner with reliable and trusted shipping carriers to ensure safe and timely delivery of your orders. You will receive a tracking number via email once your order has shipped, allowing you to monitor its journey until it arrives at your door.

Shipping Rates
Shipping costs are calculated at checkout based on your location, package size, and weight. From time to time, we may offer free or discounted shipping promotions, which will be clearly stated on our website.

Delivery Areas
We currently ship within the United States. If you are outside the U.S. and are interested in placing an order, please contact us before purchasing so we can explore available shipping options.

Incorrect Shipping Information
It is the customer’s responsibility to provide accurate shipping information at the time of checkout. If incorrect details are submitted and the package is returned to us, you may be responsible for additional shipping charges to reship the item.

Lost or Delayed Packages
If your package is significantly delayed or marked as delivered but has not arrived, please contact us promptly. We will work with the shipping carrier to investigate the issue and offer support in resolving it as quickly as possible.

Damaged During Transit
If your item arrives damaged, please notify us within 5 days of receiving your order. Provide clear photos and a description of the damage so we can arrange a replacement or refund, depending on the situation.

Order Tracking
Once your order ships, you will receive an email with a tracking link. You can use this link to check the status of your delivery at any time. If you do not receive a tracking number within a few days, please contact our support team for assistance.

Contact Us
If you have any questions or concerns about shipping or delivery, our customer service team is here to help.

Address: 60 CARL AVE LOT D23, EIGHTY FOUR, PA 15330
Phone: +1 215 916 4061
Email: support@victoriaboost.store