Warranties
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At Victoria Boost, we stand behind the quality, craftsmanship, and durability of our patio tables. This Warranty Policy outlines the terms and conditions under which warranties are provided for products purchased directly through our online store at victoriaboost.store.
1. Warranty Coverage
We offer a 1-year limited warranty on most of our patio tables unless otherwise stated on the product page. This warranty covers manufacturing defects and structural faults or material issues that arise under normal, residential use. Please refer to individual product listings for any product-specific warranty variations or additional coverage details.
2. Warranty Period
The warranty is valid for 12 months from the original date of purchase. A valid proof of purchase is required to initiate any warranty service or support.
3. How to File a Warranty Claim
If you believe your product qualifies for warranty service, please follow the steps below.
Contact us by emailing support@victoriaboost.store. Include your order number, product name, a clear description of the issue, and relevant photos or videos if applicable.
If your claim meets our warranty criteria, we will provide return, replacement, or repair instructions accordingly.
4. Warranty Exclusions
This warranty does not apply to damage caused by misuse, mishandling, improper assembly, or neglect. It does not cover normal wear and tear from regular outdoor use or cosmetic issues that do not affect the product’s function, such as minor surface marks or fading. Any alterations, repairs, or modifications not authorized by Victoria Boost will void the warranty. Products purchased from unauthorized resellers or third-party platforms are not covered.
5. Limitation of Liability
Victoria Boost’s liability under this warranty is strictly limited to the repair or replacement of defective products. We are not responsible for any incidental, indirect, or consequential damages arising from the use or inability to use our products.
6. Additional Notes
Customers are responsible for return shipping costs unless the item was confirmed to be defective upon delivery. All replacements are subject to stock availability. Warranty claims are generally reviewed and processed within 5 to 10 business days after we receive the returned item.
7. Contact Information
For all warranty-related questions, claims, or support, please reach out to us using the contact details below:
Victoria Boost – Online Patio Table Store
Address: 60 CARL AVE LOT D23, EIGHTY FOUR, PA 15330
Email: support@victoriaboost.store
Phone: +1 215 916 4061
We appreciate your trust in Victoria Boost and are committed to providing patio furniture that you can enjoy with confidence.